Terms of service

Welcome to The Village Wick. These Terms of Service outline the terms and conditions governing your use of our website and the purchase of products from our online store. By accessing our website and making a purchase, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our website or making a purchase.

1. Online Store

Our website offers a selection of candles and related products for sale. By placing an order through our online store, you confirm that you are at least 18 years old or have obtained parental/guardian consent to make a purchase.

2. Product Information

We strive to provide accurate and up-to-date information about our products, including descriptions, images, and pricing. However, we cannot guarantee that all information is completely error-free or that product colors will appear exactly as they do on your screen. We reserve the right to modify or update product information without prior notice.

3. Ordering and Payment

To place an order, simply add the desired products to your shopping cart, proceed to checkout, and provide the necessary billing and shipping information. By submitting an order, you agree to pay the total amount specified, including any applicable taxes and shipping charges. Payment can be made using the available payment methods on our website.

4. Order Confirmation and Acceptance

After placing an order, you will receive an order confirmation email acknowledging receipt of your order. This email does not constitute acceptance of your order. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity. In the event that we cannot fulfill your order, we will notify you and provide a refund if payment has been made.

5. Shipping and Delivery

Please refer to our Shipping Policy for information regarding shipping methods, rates, and estimated delivery times.

6. Returns and Refunds

Please refer to our Refund Policy for information regarding returns, refunds, and product exchanges.

7. Intellectual Property

All content on our website, including but not limited to text, images, logos, and product designs, is protected by intellectual property laws and is the property of The Village Wick. You may not use, reproduce, modify, or distribute any content from our website without prior written consent from us.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and protect your data.

9. Prohibited Conduct

When using our website, you agree not to engage in any conduct that could harm our business, infringe upon the rights of others, or violate any applicable laws. This includes but is not limited to:

- Unauthorized use or distribution of our content
- Attempting to gain unauthorized access to our website or server
- Engaging in fraudulent or deceptive activities
- Interfering with the operation of our website

10. Limitation of Liability

To the fullest extent permitted by law, The Village Wick and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or the purchase of our products.

11. Indemnification

You agree to indemnify and hold The Village Wick and its affiliates harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of our website or any violation of these Terms of Service.

12. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of Ohio. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Ohio.

We reserve the right to modify, update, or replace these Terms of Service at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Continued use of our website and services after any modifications to these terms constitutes your acceptance of the modified terms.

If you have any questions or concerns about these Terms of Service, please contact our customer support team at hello@thevillagewickcom.